Frequently Asked Questions
Everything you need to know about shopping at Wrogn.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unused items with original tags intact. Simply initiate a request via our portal, and we will arrange a free reverse pickup.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Are the products sold on the website authentic?
Yes, this is the official Wrogn online store. Every item sold here is 100% authentic and sourced directly from our manufacturing units.
How long does delivery take?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes 3 to 5 business days for metro cities and 5 to 7 days for other regions.